Anyone with experience camping at Pickin' in the Pines?

Tickets went on sale this morning and we wanted to buy camping tickets, but they require a password that I don’t have. I don’t know their system at all, so I was hoping someone might have some experience or insight here.

I attended last year, but I have no understanding of how to get camping tickets. Help very much appreciated!

Looking like lots of people are having an issue, so maybe there is nothing more to know. Hope it is fixed and I hope to see many of you there!