As will happen with any in-demand commodity, scammers are about. Please take caution to make sure you don’t end up getting scammed. While Festivarians are a trustworthy group, this forum is open to the public and anyone can swoop in and try to take advantage of our good nature.
Check out this information from PB on how to safely transfer tickets.
A few quick tips:
*Beware of people contacting you directly outside of this forum. If you post your number, anyone can see it. 3 of the most recent scam numbers texting people are 551-257-4324, 914- 363-0097 and 979-429-3744. Try calling the number - will they talk to you? Red flag if not. Is it a Google Voice number? Red flag.
*If it smells fishy, investigate. Look at their Festivarian profile - are they a new account or is it a few years old? Ask for screenshots or other proof of tickets. Did they text you directly? Get their forum username and PM to make sure it’s them, google the phone number, ask to chat on the phone, call Planet Bluegrass to confirm the person has tickets, ping me and I can look into it, etc. If you do send money, heed the advice below and use a refundable service.
*If you encounter a scammer, let us know! Flag their post and/or send us a PM detailing your interaction and we can help take action!
In addition, I’m borrowing the below guide from a different poster because it has some great advice:
How to Safely Buy/Sell/Trade Planet Bluegrass Tickets (Telluride, RockyGrass, etc.)
NO RISK (HEAVILY RECOMMENDED): Seller (must be original purchaser) Calls Planet Bluegrass (800) 624-2422 and provides name of buyer, Planet Bluegrass refunds seller’s tickets. After complete, buyer calls Planet Bluegrass and provides name of seller. Planet Bluegrass directly resells tickets. This method has no risk of money or tickets being false/pulled back. For trades, Planet Bluegrass will review that both parties have proper tickets and will similarly facilitate the trade process. This process only works for sellers that originally purchased the tickets from Planet Bluegrass and is only available until a certain date.
MORE RISK (SEE NOTES BELOW): Seller can contact See Tickets and request all tickets be moved to Will Call Pickup by emailing them at email@example.com and including your order number. After complete, seller can transfer tickets individually to buyer’s email address for pickup. Original purchaser will always have access to later cancel this transfer (risk for buyer). This process can only happen once per ticket.
VERY RISKY (NOT RECOMMENDED): Seller can change the delivery address for the tickets to be mailed on their transaction in See Tickets. This is only for moving a full transaction, no partials. Original purchaser will always have access to later change this address (risk for buyer). Wristbands will still be associated to the original buyer, so if anything happens with the wristbands (lost in mail, broken, stolen), the current holder will need a photo of the original purchaser’s ID.
VERY RISKY (NOT RECOMMENDED): Seller can physically mail RFID wristbands to buyer after seller receives wristbands from Planet Bluegrass. Original purchaser could neglect to send wristbands (risk for buyer). I believe all scalping websites (Ticketmaster, StubHub, Vivid Seats, SeatGeek, etc.) use this transfer method, but if you run into any issues Planet Bluegrass won’t be able to help you.
NOTE: For transfer options #2, #3 and #4 buyer will send seller money directly (some risk for both). Buyer should send payment via refundable method (Paypal Goods & Services, Venmo for Purchases, etc.) and pay a small fee (2%-3%) for security. Seller should thoroughly document completed transfer of tickets in case buyer later tries to contest payment for non-delivery. Planet Bluegrass has no hand in this process. Non-refundable methods (Paypal Friends & Family, Standard Venmo, Zelle, etc.) should only be used for known/trusted friends. Some scammers have been known to fake or reverse payment even on non-refundable methods, so seller should recognize associated risk and carefully review buyer.